Privacy and Cookies Policy for Altrufood Pty Ltd

Effective Date: 29th January 2024

1. Introduction

Welcome to the Altrufood Pty Ltd website, accessible at https://altrufood.com and https://altrufood.com.au (hereinafter referred to as “the Website”). Altrufood Pty Ltd (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Cookies Policy is designed to inform you about how we collect, use, disclose, and safeguard your information when you visit and use our Website.

By using our Website, you consent to the practices described in this Privacy and Cookies Policy. If you do not agree with our practices, please do not use our Website.

2. Information We Collect

We may collect both personal and non-personal information when you visit our Website. Personal information may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information (if applicable)

We may also collect non-personal information such as:

  • Browser type and version
  • IP address
  • Device information
  • Cookies and other tracking technologies (see Section 4)

3. How We Use Your Information

We may use the collected information for the following purposes:

  • To provide and maintain our services
  • To improve our services and Website
  • To communicate with you, including responding to your inquiries
  • To process transactions (if applicable)
  • To send promotional and marketing communications (only with your consent)
  • To comply with legal obligations
  • To protect our rights and interests

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing behavior on our Website. These technologies may include:

  • Cookies
  • Web beacons
  • Pixels
  • Analytics tools

Cookies are used for various purposes, including to remember your preferences and provide a personalized experience on our Website. You can manage your cookie preferences through your browser settings.

5. Third-Party Links

Our Website may contain links to third-party websites and services that are not under our control. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of these third-party websites before providing any personal information to them.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

7. Your Privacy Choices

You have the following privacy choices:

  • You may opt-out of receiving marketing communications from us by following the instructions in our emails or contacting us directly at hello@altrufood.com.
  • You may request access to, correction, or deletion of your personal information by contacting us at hello@altrufood.com.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected information from a child, please contact us immediately.

9. Changes to this Privacy and Cookies Policy

We may update this Privacy and Cookies Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with the revised effective date. Please check this page periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy and Cookies Policy or our data practices, please contact us at hello@altrufood.com.